NABL accredited lab · NABLM1026TS10585 · ISO Certified · ICMR MEDDIAPLHTNABL accredited lab · NABLM1026TS10585 040 48849999
Common questions

Asked at the counter, answered here

Something else? Ask MedQuest
Scans01 / 11

When is the radiologist available?

A female radiologist is on duty 9 AM to 5 PM and a male radiologist 6 PM to 9 PM, Monday to Saturday. There is no radiologist on Sunday. TIFFA and TVS scans are done by the female radiologist, so those need a weekday slot before 5 PM.

Reports02 / 11

How do I get my report, and how long does it take?

Reports are released to the patient portal and on WhatsApp once a pathologist or radiologist has verified them. Urgent X-ray takes 15 minutes, CT 2 hours, MRI 4 hours, and routine lab tests 24 hours. Sign in with the mobile number you booked with.

Booking03 / 11

How much does a test cost?

Every price is on this site. Choose your centre at the top of the page and the prices change to match it — MRI Brain is ₹7,000 in Hyderabad and ₹5,000 in Kakinada, for example.

Centres04 / 11

Is my test available at my nearest centre?

Use the filters in the Centres section to see which of the seven centres run MRI, CT, ultrasound or lab tests. MRI, CT, ultrasound, X-ray and pathology run at all seven.

Booking05 / 11

What is included in your health packages?

Our packages run from the MedQuest Basic Package to the Comprehensive packages for men and for women, with the Well Life Package, Fever packages and Senior Citizen packages between. The packages page lists every test inside each one and its price, the same at every centre. Call 040 48849999 and we’ll help you pick.

Scans06 / 11

Can I get a CD or films of my scan?

Yes — ask at the centre when your scan is done. If a CD does not open or films are missing, call 040 48849999 and the branch will arrange a copy.

Booking07 / 11

Do you collect samples at home?

Yes. A MedQuest phlebotomist collects at your address across Hyderabad, Kakinada and Bhimavaram — our own staff, not an agency. The sample reaches the lab the same day and routine reports follow within 24 hours.

Booking08 / 11

Do I need to fast before my blood test?

Lipid profile and fasting glucose need 8 to 12 hours of fasting — water is fine. CBC, thyroid profile and HbA1c do not require fasting.

Centres09 / 11

Which centres are open 24 hours?

CT and MRI scanning runs 24 hours at Madinaguda and LB Nagar. The other five centres close at 10 PM. Please call before travelling at night and we will confirm the scan is ready for you.

Centres10 / 11

What are your opening hours?

Hyderabad centres open 7 AM to 10 PM. Kakinada and Bhimavaram open earlier, at 6 AM, and close at 10 PM. Each centre's hours are shown next to its name in the Centres section.

Reports11 / 11

Is MedQuest NABL accredited?

Our laboratory at Madinaguda is NABL accredited for medical testing, to ISO 15189:2022, under certificate NABLM1026TS10585. Gachibowli, LB Nagar and Mehdipatnam are NABL-recognised sample collection centres. Imaging services and other centres are outside this accreditation. MedQuest is also ISO certified and ICMR registered under MEDDIAPLHT.

Still unclear? Call 040 48849999.
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